First Impressions

So much of interviewing depends on what type of an impression one makes in the first 30 seconds. Listed below are some things to remember when thinking about what type of impression you want to make.

Remember that you will never have a second chance to make a first impression.

1. Put Your Best Foot Forward

   • Face-to-face impressions are formed within 4 to 6 minutes.
   • Telephone impressions are formed in 45 seconds.
   • Impressions made at job interviews are formed in 30 seconds.
     • 55% of an impression is based on non-verbal cues (body language, posture, facial expression and eye contact)
     • 38% is based on voice quality and verbal content
       
2. Create a Good Impression
   • Project confidence-stand up straight.
   • Be enthusiastic and energetic.
   • Dress professionally.
   • Smile!
   • Develop a firm handshake.
     
3. Begin Building Rapport Immediately
   • Use positive non-verbal cues (smile, lean forward, make eye contact and speak in a pleasant voice).
   • Ask questions.
   • Stay focused.
   • Use the name of the person to whom you are speaking.
   • Listen attentively.

A Few Suggestions

• Try to avoid nervous phrases such as, "You know" and "Uh."
• Keep to the point. Respond to the question being asked, and, if possible, demonstrate with an example, but know when enough has been said. Although it is important to be assertive, do not attempt to take over the interview.
• Don't exaggerate or contradict yourself - stick to the facts.
• If you have a contact in the organization, it is acceptable to mention this, but do not dwell on it.
• Never speak negatively about a former employer or colleague.