Information Technology Services

Support for personal laptops belonging to faculty/staff/students – PC & Macintosh

• Virus/Spyware Removal
• Data recovery
• General Operating System help
• Hardware/Software diagnostics
• ITS has been authorized to provide 30 minutes of technical support per student for personal laptops.

Extended support for IBM/Lenovo ThinkPad laptops purchased through CDWG

• Hardware replacement for under-warranty laptops.
• ITS can intervene on a student’s behalf for support cases
• When available, short-term loaner laptops are available (?)

Wireless Configuration/Wireless Printing

• Wireless internet setup – PC & Macintosh
• Wireless connectivity problems troubleshooting
• Wireless Printer setup – Currently PC only

Update Center – automated system for updating & installing software on student laptops

• Includes all Microsoft Windows updates
• Installation of networked printers
• Anti-Virus

Site-licensed software available for FREE

• Corel Wordperfect Suite 12
• Symantec Anti-Virus

The primary purpose of network connectivity is to allow students access to academic computing resources and the Internet in support of their studies. Students are subject to the same rules and provisions outlined in the University's Appropriate Use Policy.
Law School network accounts for students are configured with roaming profiles, which means that files you save in "My Documents" are available at any law school computer location.

During orientation you should activate your law school network accounts in order to use lab computers and printers, and for access to the student Web.  If you need assistance setting up your accounts, stop by the ITS Help Desk in 246 for assistance.